How to use your Festipay card?
The Festipay Card offers a fast and simple cash free payment opportunity. Upon payment, simply touch the card reading terminal with the card. It is a secure solution, since you can disable your card, if it is lost and transfer your balance to a new card. All you need to do is to register your card in advance.

How to top-up your Festipay card?

• You will receive your card at one of the card Top-up points operating at the festival venue, which is also where you can add the desired balance to your card.
• We will charge a HUF 500 deposit when you take receipt of your card, which amount will be refunded if you return your card intact.
• The minimum balance is HUF 2,000 for new cards and the maximum amount that can be added is HUF 290,000 per occasion.
• Your balance can be recharged at any time during the event.
• You can use cash or a credit/debit card for recharging your card.
• The top-up fee for using a cash or credit/debit card is HUF 300. 

How to register the Festipay card?
The card can be used without registration, however, registering the card offers you the added security of being able to disable your lost card and to transfer your balance to your new card.

Visitors can register their Festipay cards in the Festipay application. You can download the app from the following links:

• Google Play Store
• App Store

How to check your Festipay card balance?
The balance available on the card can be checked using the card reading terminal of any retailer by touching the terminal with the card, or at any Festipay Top-up Point. You can also check your Festipay Card balance on Festipay app.

How to disable a lost Festipay card?
Cards that are lost or stolen can only be disabled if they have been registered in advance. You can disable Festipay Card on Festipay app. If you have registered your card, you can request a new card personally at any Festipay Helpdesk Point, after your old card has been disabled.

Where and until what time can the balance remaining on the Festipay card be reconverted to cash?
The balance that remains on the card can be reconverted to cash at any time during the opening hours of the Rosalia Wine Picnic, but not later than the time of closing on the last day of the festival. Your balance will be rounded to the nearest 50 HUF (to HUF 50 for amounts ending in HUF 25 to 74 and to HUF 0 for amounts ending in HUF 75 to 24). The card is valid at the Budapest Wine Festival. For further information see the General Contractual Conditions (GCC) applicable to the voucher card/Festipay Card issued by Borkultúra Ltd and the Festipay data handling the regulation of Cardnet Zrt.: www.festipay.com

What is the festival card, and how does it work?
At Rosalia Wine Picnic you can pay with a Festipay festival card and with your contactless MasterCard PayPass or VISA PayWave bank card. If you do not have MasterCard Paypass or VISA PayWave bank card, all you need to do is to get a festival card for a deposit of 500 HUF at any Festipay service point and to top up the card with an amount chosen by you. When buying a glass of wine or a plate of food you can pay with this festival card. If you do not wish to consume more, return the card and you will get the deposit and unused credits back in cash.
Attention: If you pay with a debit or credit card when you top up the festival card, an extra 200 HUF service charge will be added to your bill.

What is the service charge for?
If you pay with a debit or credit card when you get or top up the festival card, an extra 200 HUF service charge will be added to your bill. This service charge covers the bank transaction fees, just like when you withdraw money from an ATM abroad. A service charge will be added at any time when you do a top-up. Because you get the unused credits back in cash, we recommend you top up the festival card with a bigger amount so you can avoid paying the 200 HUF service charge more times.

Why shall I use my MasterCard PayPass or VISA PayWave bank card?
If you have a contactless MasterCard PayPass or VISA PayWave bank card, do not leave it at home, so you do not need to get a festival card, queue up for topping up, and return the festival card or pay the service charge. At purchasing just touch your card to the POS terminal and your account will be directly debited. You do not need to register to use your MasterCard PayPass or VISA PayWave bank card and you will NOT be charged for the service.